Payment and Shipping
Payment Methods and About Shipment
Security in your payment
We have a secure connection so that your purchases and payments can be made with complete peace of mind.
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Our site has SSL certificates (Secure Sockets Layer), which allow your data to travel securely over the Internet.
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Secure Sockets Layer (SSL) is a security technology that allows an encrypted connection between computers, server and client, usually a web server and a browser.
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Secure Sockets Layer (SSL) allows sensitive information to be transmitted securely.
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SSL secures the data of millions of people who browse and transact online every day. Users have come to associate their online security with the padlock icon that appears in their browser address bar. Websites with SSL security also begin with https instead of http.
Payment methods
We accept the following forms of payment:
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Debit and Credit Cards
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PayPal
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Bank Deposit (Mexico only)
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Bank Transfer (Mexico only)
Shipping
Anna Sophia ships worldwide.
We choose the best national and international parcel companies to guarantee the delivery of your shipment at the lowest possible cost.
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We do not ship to PO boxes.
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In the case of domestic shipments (Mexico):
1. Delivery times to the courier company are from 3 to 5 business days after payment confirmation, plus the delivery time of the courier company to the customer, which varies from 1 to 3 business days.
2. Shipments to Mexican Republic are free of charge.
3. In most cases, you will be sent, via email, a tracking number, so you can track your package.
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In the case of shipments to the rest of the world:
1. Shipping charges include handling and packing charges, as well as postage costs.
2. Delivery times vary from 8 to 12 calendar days.
3. Import duties, taxes, and tariffs of your country are not included in the price of the item or in the shipping totals; if these taxes exist, the customer may be required to pay them.
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4. If an order is refused or returned due to incorrect address information or is refused or undeliverable, Anna Sophia reserves the right to retain the original shipping and handling fee and to charge from the original method of payment the costs incurred in connection with the return of undeliverable packages or goods.
5. All orders are sent "signature required" upon receipt.
6. A tracking number will be sent to you via email.
Shipping boxes are of adequate strength and size to protect your items during transit.